Imagine every one of your support reps, from the rookies to the seasoned pros, having access to the collective intelligence of your entire operation. That’s Replift. It ensures even the newest rep on your team has the know-how of your most experienced member. This not only speeds up onboarding but significantly reduces the burnout by offloading the cognitive emotional load onto Replift by summarizing what customers are asking and helps reps craft clearer, more empathetic responses back. Basically, Replift makes your customer service smarter, faster, friendlier, clearer, and more consistent.
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